![]() This policy applies to both prepaid and contract phones. The phone should be in its original, undamaged condition. Walmart accepts cellular phone returns within 14 days of purchase or delivery with the original receipt. For more on returning phones to Walmart, see below. ![]() You must return contract phones and protection plans to the original store of purchase, and all phone returns require a receipt. Short Answer: Walmart allows phone returns within 14 days of purchase or delivery.
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